Q: What precisely does web site migration imply and what does it include?

A: The website migration service available at TIC TOGO is totally free of charge and consists of moving all your website files, databases and e–mails from your current provider to your brand–new hosting account with us. We’ll also revise all the configuration settings required for your websites to be fully functional on our next–generation cloud hosting platform.Our technicians are completely capable of transferring any kind of web site. With years of experience behind their backs, they are well–versed in the inner workings of our hosting platform, our Control Panel and all other famous Control Panels. For them, moving a custom–made web application with a lot of custom libraries is as easy as moving a simple WordPress–based weblog.

Q: What precisely does web site migration imply and what does it include?
Q: How much time will it take for my site to be moved over to your platform?

A: While we can’t give you a precise ETA, because there are lots of factors, including the size of the web files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will give our best to transfer your website within 48h, and in certain cases – within 24h (in case the content is not very large).

Q: How much time will it take for my site to be moved over to your platform?
Q: Do you need anything from me before you start moving my website?

A: We will require the login details for your current web hosting provider’s Control Panel and the website’s name (domain name).

Q: Do you need anything from me before you start moving my website?
Q: My current hosting account has sensitive data inside. How can I rely on you?

A: Our Privacy Policy is an inseparable part of the agreement that we will have with you as a client. We are dedicated to protecting the safety of the personal info gathered from the customers. To achieve that, we use technical security measures so as to prevent the loss, the abuse, the alteration or the unlawful leakage of the personal data under our control. The safety measures include, but are not limited to: physical, digital and administrative operations to protect and secure the information that we accumulate on the World Wide Web. When we ask clients to supply financial information (for example, a debit card number), this info is protected using the SSL (Secure Sockets Layer) encryption technique.

Q: My current hosting account has sensitive data inside. How can I rely on you?
Q: Will my website be unavailable during the transfer?

A: Your web site will continue to work exactly like it did before with your previous hosting provider. After we have finished the transfer, your web site will be configured to work on our web hosting platform and we will alert you to preview it. If everything is functioning properly, all you will have to do is modify the NS records corresponding to your domain name. Your site will be migrated over to us with no downtime.

Q: Will my website be unavailable during the transfer?
Q: Will my present web hosting provider discover that I’m leaving them?

A: Nope. We will never touch base with your hosting provider about anything at all. They will not be aware of the web site migration either.

Q: Will my present web hosting provider discover that I’m leaving them?
Q: Does it make any difference what platform my current provider is using?

A: We can migrate your web site from any web hosting provider or any Linux–driven hosting platform so long as we can access the Control Panel and there’s File Transfer Protocol access available.The only websites that we are unable to transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Does it make any difference what platform my current provider is using?