Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Website Control Panel you will find an in–depth Help section featuring a plethora of educational articles and frequently asked questions. They are compiled by our support team of competent techs. Just type in your question and our clever software will show you the best answer.

  • Top quality support service
  • Instructional Video Clips

  • If you would rather watch how an action is accomplished or how an issue is dealt with, instead of just reading about it, then have a look at our selection of step–by–step video tutorials. They address different topics and will help you quickly find your way around our Website Control Panel.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 help desk service and feature a 60–minute ticket response time guarantee. Our knowledgeable technicians will be at your disposal 24 hours a day and will settle any problem that you may possibly have within maximum one hour after the support ticket submission. In most instances, a response will be given to you within twenty minutes.